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  • Position Summary
    The Systems Administrator position installs, upgrades, and monitors physical and virtual server infrastructure.

    Duties and Responsibilities:

    • Install, configure, and troubleshoot server software in a Windows environment.
    • Configure and maintain backups, including completing daily operations checklist.
    • Assist with DR strategy, implementation, and management.
    • Identify and resolve business-impacting application and/or server issues.
    • Maintain physical and virtual server hardware inventory company-wide.
    • Identify and research recurring help desk trends in order to prevent future issues.
    • Oversee physical and virtual server and application monitoring.
    • Perform other duties as assigned.

    Job Requirements

    Education and Experience:

    • Associate’s degree required
    • Experience with Microsoft supported Windows and Office products
    • Experience with Android and iOS phones and tablets
    • Strong knowledge of computers and networking equipment and protocols

    Preferred qualifications

    • Bachelor’s Degree in Information Technology or related field, or equivalent work experience
    • Three years of experience in a related role
    • Microsoft Certified Professional (MCP) or similar certifications

    Essential Qualifications:

    • Demonstrated ability to be self-motivated and driven
    • Excellent verbal and written communication skills
    • Strong interpersonal skills
    • Ability to work independently
    • Demonstrated organizational and analytical skills
    • Ability to prioritize, escalate, and complete work according to business needs and priority
    • Strong attention to detail
    • Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
    • Ability to demonstrate a positive, proactive and motivated attitude
    • Ability to adapt to change in a fast-paced organization
    • Strong problem solving and trouble shooting skills

    Language Skills

    • Ability to read, write and speak English proficiently

    Physical Demands:

    • While performing the duties of this job, the employee is regularly required to talk or hear.
    • May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
    • Must be able to occasionally lift up to 30 pounds
    • Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
    • The position performs local travel to other Company locations.
    • Ability to travel between Chicago area offices

    Work Environment:

    • The position typically operates in a standard office environment.
    • This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

    Job Type: Full-time