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Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.

Position Summary

The Operations Coordinator is responsible for building, scheduling, and tracking shipments.

Duties and Responsibilities:

• Build and confirm customer orders.
• Schedule all pick up and delivery appointments and update orders.
• Provide updates on the shipments for customers.
• Confirm finances are correct on customer side.
• Assist on specific customer projects.
• Track shipments when required.
• Perform additional duties as required.

Job Requirements

Education and Experience:

• High School Diploma or GED

• Experience using software Microsoft Products (Word, Excel, Outlook, etc)
• Customer service experience
• Proficent in data entry

Preferred qualifications:

• Associate’s or Bachelor’s degree

Essential Qualifications:   

• Demonstrated organizational and analytical skills

• Solid verbal and written communication skills
• Strong attention to detail; thorough completion of tasks
• Ability to work effectively with all levels of the organization
• Ability to multi-task
• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
• Demonstrate a positive, proactive, and motivated attitude
• Ability to be flexible and adapt change in a fast-paced organization
• Strong problem solving skills
• Demonstrated general math skills
• Ability to produce timely and accurate reports
• Strong problem solving skills

Language Skills

• Ability to read, write and speak English proficiently

Physical Demands:  

• While performing the duties of this job, the employee is regularly required to talk or hear. 

• May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed. 
• Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to operate in a constant state of alertness and safe manner.

Work Environment: 

• The position typically operates in a standard office environment.
• This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

• Medical, Dental and Vision Insurance
• Generous Vacation Time
• Company Paid Holidays
• Company 401(k) and Roth with Employer Matching Contributions
• Short and Long-Term Disability Insurance
• Voluntary Life & Accident
• Critical Illness Insurance
• Company Paid Life Insurance
• Employee Assistance Program (EAP)
• PerkSpot National Employee Discount Program
• Travel Assistance Program

At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.