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    Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.

    Position Summary

    The Terminal Manager is responsible for promoting strategic business growth, customer retention, customer satisfaction, and markets the services of the company. This position ensures compliance with all applicable safety rules and regulations. Additionally, the role manages terminal personnel.

    Duties and Responsibilities:

    • The Terminal Manager will recruit, interview, hire, and train new staff.
    • Provide positive coaching and counseling to personnel.
    • The Terminal Manager oversees the daily workflow of the terminal.
    • Provide constructive and timely performance evaluations.
    • The Terminal Manager handles discipline and termination of employees in accordance with company policy.
    • Encourage involvement in the quality process toward the goal of continuous improvement.
    • The Terminal Manager ensures appropriate financial management for location and meet company goals. 
    • Prevent waste and lost time.
    • The Terminal Manager schedules employees and oversee work assignments.
    • Handle concerns from employees and customers. 
    • The Terminal Manager enforces and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA; monitor risk.
    • Develop environmental compliance and safety plans where required.
    • The Terminal Manager maintains positive relationships with customer contacts in immediate terminal area.
    • Develop knowledge of related businesses (shipping, receiving, bulk delivery) in terminal area. Communicate to Sales department where appropriate (potential new customer).
    • The Terminal Manager plans and manage projects.
    • Understand and follow established policies and procedures in emergency situations.
    • The Terminal Manager monitors overtime.
    • Perform additional duties as required.
    • The Terminal Manager reports directly to the Regional, VP, Terminal Operations. 




    Education and Experience:

    • Bachelor’s degree or equivalent work experience
    • Proficiency with Microsoft Suite applications including Word, Outlook and Excel
    • Minimum 5 years of related experience 
    • Staff supervision experience
    • Familiarity with DOT and OSHA regulations
    • Experience managing a location of similar scope
    • Prior experience as a dispatcher or driver
    • Some travel to corporate office and other locations
    • Willingness to work a flexible schedule
    • Valid driver’s license and ability to meet company driving requirements

    Preferred qualifications:

    • Experience using the TMW system

    Essential Qualifications: 

    • Proven ability to motivate, develop, and mentor staff in order to optimize their performance
    • Strong organizational and analytical skills 
    • Solid communication skills and attention to detail
    • Ability to work effectively with all levels of the organization
    • Ability to be flexible and adapt to change
    • Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
    • Demonstrate a positive, proactive and motivated attitude 
    • Proven focus on continuous improvement in the workplace 
    • Ability to adapt to change in a fast-paced organization
    • Proven problem solver, anticipates challenges and is both responsive and resourceful

    Language Skills:

    • Ability to read, write and speak English proficiently

    Physical Demands:

    • While performing the duties of this job, the employee is regularly required to talk or hear.  
    • This position may be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.  
    • Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
    • Ability to operate in a constant state of alertness and safe manner. 

    Work Environment:

    • The position typically operates in a standard office environment.
    • This position routinely uses office equipment such as computers, phones, and scanners.


    Benefits and Perks:

    • 401(k) Plan
    • Company 401(k) Matching Contributions
    • Employee Assistance Program (EAP)
    • PerkSpot National Employee Discount Program

    In addition, eligible employees receive:

    • 120 hours Paid Time Off (prorated) in the first year & 7 Paid Holidays
    • Medical, Prescription, Dental & Vision Insurance
    • Short and Long-Term Disability Insurance
    • Voluntary Life & Accident 
    • Critical Illness Insurance 
    • Company Paid Life Insurance 

    At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability

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