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  • Job Description

    Job title: Billing Clerk
    Department: Billing/Finance
    FLSA: Non-exempt
    Status: Full Time
    Reports to: Billing Manager

    Position Summary
    The Billing Clerk is responsible for the timely preparation of customer invoices in accordance with the billing process and procedures.

    Duties and Responsibilities:

    • Bill freight charges to customer accounts.
    • Validate backup documents related to billing such as Purchase Orders (PO’s), Bills of Lading (BOL’s), scale tickets, freight paperwork, etc. against the order for invoicing.
    • Maintaining accurate billing for customers.
    • Bill monthly storage.
    • Maintain personal invoicing queues while adhering to company deadlines.
    • Process invoices via upload and/or key entry into various customer websites used by each customer for manual invoice submission.
    • Follow up on ebilled invoices to ensure status on customer websites continues to progress to paid status.
    • Manage rejected invoices for assigned customers.
    • Review billing mailbox daily.
    • Mailing of daily invoices.
    • Printing of invoices, TMT, Depot service, and Great Plains (GP) integration.
    • Develop and maintain a professional relationship with team members.
    • Work with customers to answer billing questions and resolve any billing issues.
    • Perform additional duties as assigned.

    Job Requirements

    Education and Experience: 

    • High school diploma or GED
    • Minimum 2 years billing experience
    • Experience using s MS Word, Excel, Outlook,  and Great Plains software

    Preferred qualifications

    • Associate’s or Bachelor’s degree
    • Experience in Transportation with Chemical companies

    Essential Qualifications:

    • Demonstrated organizational and analytical skills
    • Demonstrated skill to possess a positive and motivated attitude in a fast pace environment
    • Ability to adapt to change
    • Strong interpersonal skills
    • Excellent verbal and written communication skills
    • Ability to provide excellent customer service to internal and external customers
    • Strong problem solving and listening skills
    • Demonstrated ability to work independently and as a contributing team member
    • Proven multi-tasking and prioritization skills
    • Demonstrated ability to act as a team player and get involved in all aspects of the business function

    Language Skills

    • Ability to read, write and speak English proficiently

    Physical Demands:

    • While performing the duties of this job, the employee is regularly required to talk or hear.
    • May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
    • Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Work Environment:

    • The position typically operates in a standard office environment.
    • This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

    Job Type: Full-time

    Apply at Oak Brook, IL Here